Version 1 draft, effective on launch. This is version 1. It takes effect when Splitbag launches and we will tell you before any later version applies to you.
SMS and Email Policy
How Splitbag sends transactional and non-essential email and, if offered, text messages, and how to stop them.
On this page
1. Scope
This policy explains the email and text messages Splitbag Technology ("Splitbag", "we") sends and the choices you have. It supplements the Privacy Policy.
2. Transactional email
We send email that is necessary to run your account and the money flow. Examples are sign-in links and codes, verification, password resets, agreements, application and engagement updates, statements, debit and payout notices, security alerts and legal notices. These are not marketing. You cannot opt out of them while your account is open, because they are part of the Service. They are sent from splitbag.com addresses through our email provider, Resend.
3. Non-essential email
Product tips, digests, announcements, new-offer alerts and similar messages are non-essential. We send them according to your notification preferences. Every non-essential email includes an unsubscribe link, and you can also change preferences in your account settings. We honor opt-outs promptly and do not charge for it. Unsubscribing from non-essential email does not stop transactional email.
4. Email sent by contributors and builders
Users must follow the Acceptable Use Policy and applicable law, including the CAN-SPAM Act, when they email people about products. Contributors must include the commission disclosure required by the FTC Endorsement Guides. Splitbag does not provide contributors with lists of customers.
5. Text messages
Splitbag may offer text messages, for example sign-in codes or alerts, only to people who opt in. If we offer them:
- we send texts only to the number you provide and only after you agree;
- consent to texts is never a condition of using Splitbag or buying anything;
- message and data rates may apply, and message frequency depends on your activity and settings;
- reply STOP to opt out at any time and HELP for help, or contact [email protected];
- carriers are not liable for delayed or undelivered messages.
We do not sell or share phone numbers with third parties for their own marketing.
6. Records
We keep records of consent and opt-outs so that we can honor them. Retention periods are set in our settings and published here when set.
7. Changes
We may update this policy with notice in the product or by email. The version and status are shown at the top of this page.
Contact
Splitbag Technology, [email protected], splitbag.com.